Less equipment, centralised management, predictable call costs and reduced real estate ensures cost savings and a greener, more efficient solution.
It delivers improved efficiency, reduced management overheads, improved call routing and access to a range of productivity-enhancing applications.
And every Unify hosted service is designed specifically to ensure migration is swift, low cost and low risk.
Unify Hosted Voice Service. What you need to know
Unify delivers SIP standards-based telephony.
It’s built on the highly resilient OpenScape platform –and is fully hosted. All your services are supportedand maintained from our security accredited UKNational Operation Centre.
The Unify solution is fully scalable ensuring that your business can flex in size, as and when required.
Add users and switch on new sites quickly and with ease. Introduce conferencing and collaboration applications at a fraction of the cost of onsite services. And turn them off again when not required.
Unify Hosted Voice Service comes as a fully packaged service that includes: OpenScape IP Voice Service, on-net calls, PSTN breakout calls, flexible administration and call reporting.
Optional services are available, including:
• Unify Hosted Contact Centre. Provides the abilityto scale up and down in line with your businessrequirements, along with the ultimate flexibility tosupport agents wherever they are located.
• Unify Hosted Unified Communications. Offersa one number service, IM, web collaboration andpresence functionality, to help improve business performance and drive innovation.
Additional service options include SIP Handsets, Voice Messaging, Operator Consoles, voice recording and Gateway Services.
Summary – A unified approach to service delivery
Eliminating high costs and cutting through layers of complexity, a Unify Hosted Voice Service keeps your people more connected for less:
Low cost: a fully hosted IP-based telephony service that eliminates high call charges and the costs of supporting your own voice infrastructure.
Productive: a suite of applications that enhance employee performance and extend collaboration across your organisation.
Future compatible: an open platform that assures interoperability and the seamless integration of advanced new unified communications applications.
Secure and survivable: a fully security certified UK National Operations Centre assures highest availability.
Fully supported: a 24-hour helpdesk, remote support and a team of onsite engineers assure a rapid response to customer enquiries.